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How do organisations turn a business strategy into results? Business and management connect decisions about people, operations, customers and resources. Understanding those connections can help managers set priorities, coordinate teams and respond when circumstances change.

Strong management also involves recognising trade-offs. Improving one part of a business can affect costs, workloads and performance elsewhere. UNSW Online's business and management articles help you explore these topics and consider how they relate to your own work.

If you are developing your management skills or preparing for greater responsibility, these articles can help you see how an organisation works as a whole. Start with the questions most relevant to your role and interests.

Explore all Business and Management articles

Analytics, Business and Management, Marketing Analytics

An analyst’s role in change management

February 24th, 2020

Change can inspire those in an organisation and it can also bring fear. It can introduce positive emotion and can create feelings of dread and hopelessness. At best, change excites and delights.

Analytics, Business and Management, Technology and Data

How businesses use analytics to learn about their customers and find new ones

September 9th, 2019

Marketing departments in Australia and around the world are increasingly relying on the power of data science to capture consumer attention.

Analytics, Business and Management

How does analytics help business?

August 22nd, 2019

In 2015 just 17 per cent of enterprises were utilising big data, according to

Analytics, Business and Management

How to step up as a business leader in the role of an analyst

January 22nd, 2019

If big data is the source of great business intelligence, why aren’t more data analysts in business leadership positions?

Analytics, Business and Management, Data Science

What are the best examples of Business Intelligence solutions?

January 18th, 2019

Business Intelligence (BI) solutions are often bundled in with Data Visualisation tools as if the two things perform the same job.

AI Leadership and Strategy, Business and Management

The AI skill every leader needs

There's a common assumption that AI is a technical domain: something that lives in the engineering team, gets handled by data scientists and stays well out of the way of everyone else.

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